

That’s why we offer an easy return policy to take the stress out of purchasing from us.

We understand that sometimes you get a piece of gear that doesn’t work out for you. We’re all musicians here at Chicago Music Exchange and we want you to love the gear you get from us. Please don't hesitate to reach out or call us directly at 77.

If you have any questions, comments, or concerns, we want to know. Our shipping, sales, and customer service teams are always striving to create the best experience for you. Our Bottom line: We care! This is something we take very seriously, because it's what you deserve. Most orders ship the same or next day: We greatly appreciate your patience, and are working hard to fulfill all requests as quickly as possible, while practicing recommended safety guidelines. We are here to put your mind at ease and make your transaction smooth and enjoyable! As musicians ourselves, we want to make sure everything gets to you the way it should, every time. We realize that the online ordering of guitars and instruments, in general, can be a nerve-racking experience. The CME Difference: CME's mission is to make sure your shipment will arrive quickly, carefully, and correctly. The Trade Desk stores the data anonymously.You read that right! Any orders over $30 ship for free!* No personal data is transmitted to The Trade Desk in this process. You can find more details on this in our privacy policy. The information obtained through cookies allows us to compile ad performance statistics and serve retargeting ads on The Trade Desks advertising network. By using The Trade Desk tracking, both The Trade Desk and we are able to track which ads users interact with and which pages they are redirected to after clicking on an ad. No personal data is transmitted from our side to Facebook. The information obtained through cookies allows us to compile statistics on ad performance. Facebook Ads conversion tracking allows Facebook and us to track which ads users interact with and which pages they are redirected to after clicking on an ad. In this way, consumers give each other guidance and give us the opportunity to continuously improve. Customers can also leave a comment to report on their shopping experience. With the customer reviews of Trusted Shops it is possible to award stars for delivery, condition of the goods and customer service. This cookie stores user-like settings for the chat system provider, which are required for our online chat service. These discounts are usually communicated through newsletters, which are created and managed by us with the tool "Emarsys". Emarsysįor a more convenient implementation of discounts, we occasionally use cookies which guarantee the discount through a so-called affiliate program through the link of origin. Microsoft stores the information anonymously. No personally identifiable information is submitted to Microsoft. We may use the information collected through cookies to generate statistics about ad performance. Through Microsoft Ads Conversion Tracking, Microsoft and we can track which ads users interact with and which pages they are redirected to after clicking on an ad. The data is stored anonymously by Google. No personally identifiable information is submitted to Google. We may use the information collected through cookies to compile statistics about ad performance. Through Google Ads conversion tracking, Google and we are able to track which ads users interact with and which pages they are redirected to after clicking on an ad.
